UK and US recall checks for dealers, fleets and remarketing
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Bring recall checks into the systems your business uses to buy, manage and sell vehicles. The One Auto API Vehicle Recall Check API helps dealers, auctions, buying platforms, fleet operators and vehicle history providers identify outstanding recalls and take appropriate action.
Recall information supports decisions throughout a vehicle’s lifecycle. Buyers need to understand potential issues before acquisition. Dealers need to check stock before sale. Fleet operators need to protect drivers and plan remedial work. Franchised workshops can use recall data to reconnect with customers and fill available capacity.
We offer three UK checking options using official VIN-level sources, DVSA and SMMT, plus a US recall report covering NHTSA recalls and manufacturer voluntary service campaigns.
UK recall checks are supported by two official sources with different coverage. Selecting the right service helps your application retrieve useful results and recognise when further enquiries are needed.
DVSA data identifies where a vehicle has an outstanding recall via a VIN-level database - provided by OEMs - flagging where it is known the vehicle has an outstanding recall, enabling a user to make further enquiries.
The SMMT option provides VIN-level recall information for participating manufacturers, including brands that may not be covered by the DVSA source. Where available, it also provides details of outstanding recalls, helping users understand what requires attention.
Our Combined Recall Check is a dual-source check, designed to maximise coverage. Importantly, it also identifies vehicles from manufacturers not covered by either data source.
This distinction prevents unavailable information from being mistaken for confirmation that no recalls are outstanding. Your system can flag those vehicles for a manual manufacturer or franchised dealer enquiry, keeping exceptions visible within an otherwise automated process.
Recall checks help auctions, dealers and vehicle buying platforms understand a vehicle before it is purchased or sold.
An auction platform can incorporate recall status into vehicle information supplied to trade buyers. A buying service can check a vehicle during appraisal, while a dealer can assess a part-exchange alongside its history, condition, valuation and recall status.
Early visibility allows teams to consider the financial impact of remedial work, workshop and parts availability, and extra days in stock.
Acquisition checks are only one stage of the process. A recall can be announced while a vehicle is in stock, so an earlier result may no longer reflect its current status.
Integrating the Vehicle Recall Check API into inventory management and pre-sale processes helps teams identify outstanding work before handover. Selling a vehicle with an unresolved recall can have serious safety, customer trust and commercial consequences, particularly when the issue affects safe use.
A consistent workflow can flag affected vehicles, route them for review and record the action taken. Checking again before sale helps ensure decisions use current information.
Used car buyers want to understand whether a vehicle needs attention as well as what happened in its past. Recall information adds an actionable element to a vehicle history report.
Providers can show outstanding recall status and available details, helping buyers identify when work needs completing. Where a manufacturer is out of scope, the report can explain that further enquiries are required - or direct the consumer to an online recall check.
Clear presentation helps buyers distinguish between an outstanding recall, no outstanding recall identified and a vehicle that cannot be checked through the available sources.
Fleet operators can integrate recall checks into onboarding and ongoing vehicle management, supporting their duty of care towards drivers.
Identifying affected vehicles helps teams arrange remedial work and plan around operational requirements. This is especially useful across mixed fleets, where vehicles from many manufacturers need to be managed consistently.
Recall checks also support remarketing performance. Identifying outstanding work ahead of disposal gives operators time to arrange completion, reducing last-minute disruption. Vehicles presented with no outstanding recalls can support smoother sales and better disposal returns by removing delays to onward sale for prospective buyers.
Franchised dealers can check their existing customer database to identify vehicles with outstanding recalls and contact owners about relevant work.
This creates a practical reason to reconnect with customers, including those who have stopped returning for servicing. Campaigns can help improve retention and maximise workshop utilisation by turning vehicle-specific findings into relevant booking invitations.
In the US, we offer a single recall report endpoint for all brands, identifying NHTSA safety recalls and manufacturer voluntary service campaigns.
Dealers can screen customer records to uncover workshop opportunities and check trade-ins during valuation. Including voluntary campaigns broadens visibility beyond safety recalls, helping teams identify additional manufacturer-supported work and potential revenue.
We can help you select the right UK or US recall service and integrate it into your acquisition, inventory, reporting, fleet or aftersales processes.
| Data Provider | Endpoint | Description | Average Latency |
|---|---|---|---|
| One Auto API | Recall Check (Combined) from VRM | Combined recall check using DVSA and SMMT databases to maximise coverage, including recall details - where available. | 872 ms |
| One Auto API | Recall Check from VIN | Identify outstanding recalls to drive aftersales revenue or ensure you meet your duty of care obligations as a fleet operator. | 608 ms |
| One Auto API | Recall Check from VRM | Identify outstanding recalls from a VRM to drive aftersales revenue or ensure you meet your duty of care obligations as a fleet operator. | 1023 ms |
| One Auto API | Recall Report from VIN (US) | Premium recall reporting covering NHTSA recalls and manufacturer voluntary service campaigns, updated in near real-time for accuracy and coverage. | 1499 ms |
{
"success": true,
"result": {
"vehicle_registration_mark": "AB21ABC",
"vehicle_identification_number": "ABCDE123456F78910",
"smmt_manufacturer_model_desc": "Citroen DS3 Performance",
"dvsa_manufacturer_model_desc": "CITROEN DS3",
"manufacturer_recall_check_url": "https://www.citroen.com/en-gb/owners/safety-campaign-checker",
"recall_status": "Recall outstanding",
"recall_status_source": "SMMT",
"recall_status_checked_datetime": "2022-01-01T16:07:33.6134574+00:00",
"recall_qty": 1,
"recall_data_items": [
{
"recall_desc": "AIRBAG REPLACEMENT"
}
]
},
"error": "If there is an error the message would go here"
}{
"success": true,
"result": {
"vehicle_registration_mark": "AB21ABC",
"vehicle_identification_number": "ABCDE123456F78910",
"smmt_manufacturer_model_desc": "Mini Cooper S Sport Auto",
"recall_status": "Recall outstanding",
"recall_status_checked_datetime": "2022-01-01T16:07:33.6134574+00:00",
"recall_qty": 1,
"recall_data_items": [
{
"recall_desc": "REAR SPOILER OUTER SURFACE RETENTION"
}
]
},
"error": "If there is an error the message would go here"
}{
"success": true,
"result": {
"vehicle_registration_mark": "AB21ABC",
"vehicle_identification_number": "ABCDE123456F78910",
"smmt_manufacturer_model_desc": "Mini Cooper S Sport Auto",
"recall_status": "Recall outstanding",
"recall_status_checked_datetime": "2022-01-01T16:07:33.6134574+00:00",
"recall_qty": 1,
"recall_data_items": [
{
"recall_desc": "REAR SPOILER OUTER SURFACE RETENTION"
}
]
},
"error": "If there is an error the message would go here"
}{
"success": true,
"result": {
"recall_status_checked_datetime": "2026-06-07 14:29:58",
"vehicle_identification_number": "ABCDE123456F78910",
"oem_desc": "FORD MOTOR COMPANY",
"model_year": "2022",
"manufacturer_desc": "FORD",
"model_desc": "F-150",
"trim_level_desc": "SuperCrew",
"series_desc": "A220-4M",
"body_type_desc": "TRUCK",
"color": "red",
"is_recall_outstanding": true,
"recall_qty": 2,
"nhtsa_recall_qty": 1,
"manufacturer_recall_qty": 0,
"nhtsa_recalls": [
{
"recall_issue_date": "2023-12-22",
"recall_expiry_date": "2023-12-22",
"nhtsa_recall_id": "23V896",
"manufacturer_recall_id": "23S65",
"recall_campaign_type": "NHTSA",
"recall_desc": "Rear Axle Hub Bolt Issue",
"recall_component": "POWER TRAIN",
"recall_desc_long": "Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.",
"recall_risk_desc": "Damaged axle hub splines can result in a vehicle rollaway when the vehicle is in park without the parking brake applied or cause a loss of drive power. Both of these conditions can increase the risk of a crash.",
"is_stop_sale": false,
"is_dont_drive": false,
"is_remedy_available": true,
"recall_remedy_desc": "Dealers will replace the left and right rear axle shaft assemblies, free of charge. Owner notification letters were mailed on May 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S65.",
"is_parts_available": true,
"recall_labor_time_hours_min": 0.3,
"recall_labor_time_hours_max": 1.4,
"recall_status": "INCOMPLETE"
}
],
"manufacturer_recalls": [
{
"recall_issue_date": "2026-01-07",
"recall_expiry_date": "2026-01-07",
"nhtsa_recall_id": "26V481",
"manufacturer_recall_id": "25M01",
"recall_campaign_type": "VOLUNTARY/SERVICE",
"recall_desc": "Upstream catalytic converter replacement",
"recall_component": "UPSTREAM CATALYTIC CONVERTER",
"recall_desc_long": "In certain 2021-2024 models with a 1.5L engine and 8F35 transmission, the upstream catalytic converter may fail or develop a leak and require replacement at no cost under this program.",
"recall_risk_desc": "Affected vehicles may exhibit reduced catalytic converter efficiency, catalytic noise, exhaust odor, or illuminate the check engine light (DTC P0420).",
"is_stop_sale": false,
"is_dont_drive": false,
"is_remedy_available": false,
"recall_remedy_desc": "Dealers are to inspect for P0420 or exhaust noise/odor and replace the upstream catalytic converter when required at no cost to the customer.",
"is_parts_available": false,
"recall_labor_time_hours_min": 2.8,
"recall_labor_time_hours_max": 2.8,
"recall_status": "INCOMPLETE"
}
]
}
}Workshops and parts distributors.
Physical auctions and digital remarketing platforms
Franchised dealers and groups.
Choose the endpoints your business needs and add more as your requirements grow. Explore our plans and pricing.
The UK service flags where the vehicle has an outstanding recall, providing the campaign code or description (where available). The US service returns detailed data for all recalls and voluntary service campaigns.
Yes, via different endpoints - choose the option best suited to your workflow.
In the UK both data sources are updated by manufacturers monthly. In the US manufacturers are obliged to notify NHTSA within 5 days of determining that a safety defect or non-compliance exists - our recall report API adds to this with voluntary service campaigns.
Yes, our recall check API is designed to support high volume - enabling fleets of vehicles to be checked at scale.
The UK service flags where the vehicle has an outstanding recall, providing the campaign code or description (where available). The US service returns detailed data for all recalls and voluntary service campaigns.
Yes, via different endpoints - choose the option best suited to your workflow.
In the UK both data sources are updated by manufacturers monthly. In the US manufacturers are obliged to notify NHTSA within 5 days of determining that a safety defect or non-compliance exists - our recall report API adds to this with voluntary service campaigns.
Yes, our recall check API is designed to support high volume - enabling fleets of vehicles to be checked at scale.
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